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Articles

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Work Under Pressure

22 Ways to Work Under Pressure (How to Remain Productive in Stressful Situations)

Knowing how to work under pressure is a crucial skill. It’s about more than just getting through the day—it’s about mastering stress and performing at your best.
share customer stories

10 Ways to Use Customer Stories in Leadership Training

Discover 10 innovative ways to use customer stories in leadership training to enhance your team’s skills and improve the customer journey. Ideal for managers and supervisors.
completed staff work

The 9-Step Guide to Completed Staff Work: Achieve Excellence in Government and Corporate Settings

Complete Staff Work involves preparing thorough and accurate tasks that help decision-makers act effectively. It means doing all the necessary work so that the next person in the chain only has to approve or sign it.

Turn Failures into Learning Opportunities

Failure isn’t the opposite of success; it’s part of success. Each failure is packed with insights about what works, what doesn’t, and how to sharpen your strategies.
team based learning

Harness the Power of Team-Based Learning

Team-based learning knits individuals into a cohesive unit. This method builds more than skills—it builds a community. When you expect people to work together, harnessing their potential through collective learning makes sense.
interpersonal intelligence

Develop Leaders with Interpersonal Intelligence

The first step is to spot those individuals who naturally display a flair for understanding and connecting with others. These are the people in your team who are empathetic listeners, who others turn to for advice, or who have a knack for resolving conflicts with a calm and balanced approach.